Privacy Policy

Last updated: January 2025 | Applies to: airalsim.online

1. Who We Are

AiralSim ("we", "us", "our") operates the website at airalsim.online. We are an independent editorial resource providing guidance on the Airalo eSIM service. Our registered address is 14 Finsbury Square, London EC2A 1AH, United Kingdom. You can contact us at [email protected] or +44 20 7946 0101.

2. What Data We Collect

We collect the minimum data necessary to operate this website:

• Contact form submissions: When you use the contact form on /contacts.html, you provide your name, email address, and message. This data is transmitted directly to our email address via your device's mail client using a mailto: link. We do not store form submissions on any server.
• Cookie consent preference: We store a single item in your browser's localStorage (key: cookieConsent_airalsim.online) to record whether you have accepted our cookie notice. This data never leaves your device.
• Server logs: Our web hosting provider may retain standard server access logs (IP address, browser type, pages visited, timestamps) for up to 30 days for security and operational purposes. We do not access or analyse these logs for marketing purposes.

3. What We Do Not Collect

• We do not use Google Analytics, Facebook Pixel, or any other third-party tracking or analytics service.
• We do not use advertising networks or serve targeted advertisements.
• We do not collect payment information — we do not sell anything on this website.
• We do not use persistent cookies for tracking or profiling.
• We do not collect location data beyond what is implied by your IP address in server logs.

4. Legal Basis for Processing

Under UK GDPR, our legal basis for processing personal data is:

• Legitimate interests: Server logs are retained for security and operational purposes under legitimate interests.
• Consent: Cookie consent preference is stored only after you click "Accept" on our cookie banner.
• Contract performance: Contact form data is processed to respond to your enquiry.

5. Data Retention

• Server logs: up to 30 days, then automatically deleted by our hosting provider.
• Contact form emails: retained in our email inbox for up to 2 years, then deleted.
• localStorage data: stored on your device until you clear your browser data or withdraw consent.

6. Third-Party Services

We use the following third-party CDN services to load Bootstrap CSS and JavaScript:

• jsDelivr CDN (cdn.jsdelivr.net) — Bootstrap 5 CSS and JS files. jsDelivr's privacy policy applies to these requests.

When your browser loads our pages, it will make requests to jsDelivr's servers. jsDelivr may log your IP address as part of their CDN operation. We have no control over jsDelivr's data practices.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of access: Request a copy of personal data we hold about you.
• Right to rectification: Request correction of inaccurate data.
• Right to erasure: Request deletion of your data where we have no legitimate reason to retain it.
• Right to object: Object to processing based on legitimate interests.
• Right to withdraw consent: Withdraw cookie consent at any time by clearing your browser's localStorage.

To exercise any of these rights, contact us at [email protected]. We will respond within one calendar month.

8. Cookies & localStorage

We use one localStorage item: cookieConsent_airalsim.online. This is set to "1" when you accept our cookie notice. It is used solely to prevent the notice from appearing on every page visit. It contains no personal information and is not transmitted to any server.

We do not use HTTP cookies for tracking, session management, or any other purpose. Bootstrap's CDN may set performance cookies — consult jsDelivr's privacy policy for details.

9. Data Security

Our website is served over HTTPS, encrypting data in transit. We do not store personal data on our own servers beyond server logs managed by our hosting provider. Contact form data is transmitted directly to our email client and is subject to our email provider's security measures.

10. Contact & Complaints

For privacy-related enquiries, contact us at [email protected] or write to us at 14 Finsbury Square, London EC2A 1AH, United Kingdom.

If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.