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Send Us a Message
Use this form to submit questions, corrections, or feedback. We aim to respond within two business days. For urgent travel issues, please contact Airalo directly — we cannot access your Airalo account or resolve billing disputes on your behalf.
Contact Details
- [email protected]
- Phone
- +44 20 7946 0101
- Address
- 14 Finsbury Square, London EC2A 1AH, United Kingdom
- Business Hours
- Monday–Friday, 09:00–17:30 GMT
- Response Time
- Within 2 business days for email enquiries
Important Note
AiralSim is an independent information resource. We do not sell eSIM plans or provide Airalo account support. For Airalo-specific issues (activation failures, billing, refunds), contact Airalo directly via their app or website.